Privacy policy
1. Introduction
Viva Life values your privacy and is committed to protecting your personal information in line with the UK GDPR and Data Protection Act 2018.
2. Who We Are
Viva Life Ltd provides pharmacist-led remote prescribing services under the supervision of Jacquelyn Asser (PIP 2036150).
3. Information We Collect
- Name, contact details, date of birth
- Medical history, allergies, current medication
- Consultation records and prescriptions
4. How We Use Your Information
- To provide clinical assessment and prescribe medicines
- To maintain accurate medical records
- To meet legal and regulatory requirements
- To audit and improve service quality
5. Legal Basis for Processing
Processing is necessary for the provision of health care (Article 9(2)(h) UK GDPR).
6. Data Storage and Security
- Secure, encrypted cloud systems with restricted access
- Routine password updates and 2FA authentication
- Daily backup with recovery testing
7. Sharing of Information
Data may be shared with:
- Pharmacies dispensing your prescription
- NHS services (if required for care)
- Regulators (GPhC, CQC) where legally required
Never shared for marketing or non-care purposes.
- Your Rights
You can request:
- A copy of your data (access request)
- Correction of errors
- Deletion when no longer required
- Restriction or objection to processing
Contact Us
For any privacy concerns, contact:
Jacquelyn Asser – Pharmacist Independent Prescriber
Email: pharmacist@viva-life.co.uk Website: viva-life.co.uk